FAQ

MATERIALS AND CARE

PILLOWS: 100% linen, block-printed with water based inks by hand and sewn in our studio. Includes a down and feather insert-- also American made.

Cold water wash/gentle. Hot iron is fine. Please do not dry-clean.

 

KITCHEN TOWELS: 100% cotton, sewn and block-printed with water based inks in our studio.

Superbly colorfast! Cold water wash. Dryer and hot iron fine!

 

TABLE RUNNERS: 100% linen, block-printed with water based inks and sewn in our studio.

Cold water wash, gentle. Dry flat or line dry. Please do not dry-clean.

 

BAGS: 100% cotton canvas, block-printed by hand and sewn from scratch in our studio.

Hand wash, cold water. Please do not dry clean.

 

 

COLORS

The colors of our products are represented as accurately as possible on the website, however we can not be responsible for discrepancies in colors based on monitor settings. Up to two swatches may be requested free of charge. Please email us at info@dermondpeterson.com for more information on swatches

 

EXPEDITED SHIPPING

Dermond Peterson orders are made to order and shipped Ground Service. If you need your order asap, please call us directly for Expedited Shipping rates and we will work to get your order to you on time.

 

INTERNATIONAL SHIPPING

Dermond Peterson can provide International Shipping. Please contact us at info@dermondpeterson.com for a shipping quote prior to placing your order.

 

 

RETURNS

Returns are handled on a case by case basis. Please email us at info@dermondpeterson.com before returning anything and read below for more information

We are a small business and everything is handmade to order. We want you to be happy with your order. If your purchase does not meet all your expectations, you may return it within 7 days of delivery. Returned merchandise will be assessed a 20% restocking fee. Returns for damaged or defective material are not assessed the 20% restocking fee. Damaged or defective material is described as items that are received in imperfect condition due to improper packaging during shipping or defective zippers, seams, or hemming. "Damaged and defective" does not include irregularities in shape, size, and placement of print due to construction by hand. Shipping is non-refundable and the customer is responsible for return shipping.